General Brand FAQs
What is Mahogany
and Friends?
Mahogany and Friends is a children’s brand that uses storytelling, creativity, and imagination to teach kids about financial literacy, confidence, and positive decision-making. Through books, characters, and hands-on learning experiences, we help young learners build strong money habits in a fun and encouraging way.
Who are the characters?
Our characters — including Mahogany and her friends — represent curious, bright, and diverse kids who explore real-world financial lessons through magical, relatable adventures.
What is the Tiny
Investor Club?
The Tiny Investor Club is our learning community designed to help kids ages 5–12 develop smart money skills. Through monthly themes, fun activities, stories, and real-life financial lessons, kids learn how to save, spend, earn, and grow with confidence.
What age group is the Tiny Investor Club for?
The program is designed for children ages 5–12, though younger or older children may also enjoy the stories and activities with adult support.
Subscription & Tiny Investor
Club Membership FAQs
How does the subscription work?
When you join the Tiny Investor Club, your child will receive an Initial Welcome Box that includes materials to kick off their learning journey and provides access to the Tiny Investor Club digital portal. From there, members receive new digital products, activities, lessons, and updates every month inside the portal. These monthly digital drops include financial literacy lessons, fun challenges, and early access to new books, merch, and deals.
Who are the characters?
Our characters — including Mahogany and her friends — represent curious, bright, and diverse kids who explore real-world financial lessons through magical, relatable adventures.
What is the Tiny
Investor Club?
The Tiny Investor Club is our learning community designed to help kids ages 5–12 develop smart money skills. Through monthly themes, fun activities, stories, and real-life financial lessons, kids learn how to save, spend, earn, and grow with confidence.
What age group is the Tiny Investor Club for?
The program is designed for children ages 5–12, though younger or older children may also enjoy the stories and activities with adult support.
Shipping & Order FAQs
How long does
shipping take?
-
Mahogany Pillows & Tiny Investor T-Shirts: Items are made on-demand to support eco-friendly, low-waste production. Processing time is 5–7 business days, with shipping taking an additional 3–4 days.​
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-
Books: Books are processed within 2–3 business days and ship within 3–4 days.
How can I track my order?
Tracking information will be sent to you via email by our fulfillment team once your order ships.
What should I do if my package is lost or damaged?
Please contact our fulfillment team at fulfillment@mahoganyandfriends.com and they will assist you promptly.
Returns, Refunds & Exchanges
What is your
return policy?
At this time, we are unable to offer returns, refunds, or exchanges. We kindly encourage customers to review product descriptions carefully before ordering, and our team is happy to answer questions ahead of purchase.
Safety, Privacy & Kids’ Content
Is my child’s
information safe?
Yes. We take privacy seriously and follow strict guidelines to ensure that any information provided by parents or guardians is kept secure.
Do you collect data
from children?
No. We only collect information from adults who make purchases or manage club memberships. We do not knowingly collect personal data from children.
Is your content appropriate for kids?
Absolutely. All Mahogany and Friends materials are created with children in mind. Our stories and activities are positive, age-appropriate, and designed to support learning in a safe, encouraging way.
Payments & Billing
What payment methods do you accept?
We accept major credit cards and other commonly used digital payment options at checkout.
When will I be charged for my subscription?
Your first payment is processed at the time of your initial purchase, which triggers your Welcome Box and grants you access to the Tiny Investor Club digital portal. After that, your subscription renews monthly, giving you ongoing access to new digital content, activities, and exclusive member updates.
What happens if my payment doesn’t go through?
If a payment fails, you will receive an email notification so you can update your billing information. Your membership will resume once the payment is successfully processed.
Contact & Support
How can I contact customer service?
You can reach our team by email anytime at admin@mahoganyandfriends.com. We aim to respond within 1–2 business days.
Do you offer
phone support?
At this time, support is provided via email so our team can assist you efficiently and keep a written record of all requests.
Where can I follow Mahogany and Friends online?
You can stay connected with us through our social media @mahoganyandfriends on all platforms for updates, new product releases, and fun learning content for the Tiny Investor community.